MyJobHelper.co.uk Privacy Policy

TRUSTe

    Last updated: 4/17/24

    Overview – the key information you should be aware of

    (A)                    Who we are: We are Surfin Mouse LLC a company registered in New York, United States, trading as MyJobHelper.co.uk, we help link job seekers with employment opportunities.  Our registered office is 111 Town Square Place Suite 1203, Jersey City, NJ 07310, United States. We collect and use your Personal Information in accordance with this privacy policy and we are responsible for your personal information.  All references in this policy to "MyJobHelper", "our", "us" or "we" refer to Surfin Mouse LLC.  All references in this policy to "our website", refer to the website owned by Surfin Mouse LLC at https://www.myjobhelper.co.uk. We have appointed Prighter Group as our representative in the UK.
    (B)                    Our UK representative: Because we are a company registered outside of the UK, we are required by data protection laws, to appoint a representative. Our UK representative is Prighter Group. If you would like to contact us exercise any of your rights (as described in section 5 below) via our UK representative, you may do so by visiting this website.
    (C)                    Our values and what this policy is for: We value your privacy and want to be accountable and fair to you as well as transparent with you in the way that we collect and use your personal information.  We also want you to know your rights in relation to your information.
    In line with these values, this privacy policy tells you what to expect when we collect and use personal information about you.  We have tried to make it easy for you to navigate so you can find the information that is most relevant to you and our relationship with you. 

    We are always looking to improve the information we provide to our customers and contacts so if you have any feedback on this privacy policy, please let us know by contacting us at: privacy@myjobhelper.co.uk.

    (D)                    Who this policy applies to:  This policy applies to:
    (i)                   Visitors to our website;
    (ii)                 People searching for job opportunities ("Job Seekers") who enter information or create an account on our website to view job listings ("Job Listings");
    (iii)                Job advertisers or employers ("Partners") who may wish to list their Job Listings on our website and who may contact us with enquiries ; and
    (iv)               Prospective Partners to whom we may send marketing communications;

    People covered by this policy may also be referred to as either a "User" or "Users".

    Depending on our relationship with, we will collect and use your information in different ways. 

    (E)                      What this policy contains: This privacy policy describes the following important topics relating to your information:

    1.    How we obtain your personal information;

    2.    Collection of your personal information and how we use it;

    3.    How and why we share your personal information with others;

    4.    How long we store your personal information;

    5.    Your rights;

    6.    Children;

    7.    Marketing;

    8.    Where we may transfer your personal information;

    9.    Risks and how we keep your personal information secure;

    10. Links to other websites;

    11. Changes to this privacy policy; and

    12. Further questions and how to make a complaint.

    (F)                    Your rights to object: You have various rights in respect of our use of your personal information as set out in section 12.  Two of the fundamental rights to be aware of are that:

    1.    you may ask us to stop using your personal information for direct-marketing purposes.  If you exercise this right, we will stop using your personal information for this purpose.

    2.    you may ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our, or another person's, legitimate interest. 

    You can find out more information in section 12.

    (G)                   What you need to do and your confirmation to us: Please read this privacy policy carefully to understand how we handle your personal information. By engaging with us in the ways set out in this privacy policy, you confirm that you have read and understood the entirety of this privacy policy, as it applies to you.

    The detail – the key information you should be aware of

    1.                   How we obtain your personal information

    We use different methods to collect data from and about you including:

    1.1               Personal information that you provide to us voluntarily by filling in forms or corresponding with us through our website. This includes personal information you provide when you request or receive our services, request job alerts ("Job Alerts") to be sent to you, make an enquiry, give us feedback or otherwise contact us. 

    1.2               As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We may collect this personal information by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies.

    1.3               We obtain limited personal information from third parties or publicly available sources such marketing agencies, market research companies, advertisers who post adverts on our website ("Advertisers") and our Partners.

    1.4               If you are an Advertiser or Partner, you may also give us personal information about you when you are offering or providing services to us.

    2.                   Collection of your personal information and how we use it 

    By accessing and using our website, we may collect personal data from you, we refer to this as "personal information" throughout this policy.

    We have set out in the table below, a description of all the ways we plan to use your personal information (depending on our relationship with you), and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

    We have grouped the types of personal information which we may collect, store, transfer and about you in the table below, as follows:

    (a)                Identity Data includes: legal first name and last name, title..

    (b)                Contact Data includes: email address, postal address, telephone numbers,

    (c)                 Financial Data includes: bank account and payment card details (if you are advertising on the site).

    (d)                Job preferences includes working hours, job title, preferred salary and preferred distance from your post code

    (e)                Technical Data includes:  your IP address and general processing or monitoring data for performance and technical purposes. 

    (f)                  Usage Data includes: information about how you use our website and services (for example, the pages that you click on). This may include the websites you visit before and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads;

    (g)                Marketing and Communications Data includes: your preferences in receiving communications from us and our third parties.

    Information we need to provide services to you.  We need certain types of personal information so that we can provide services to you and perform contractual and other legal obligations that we have to you. If you do not provide us with such personal information, or if you ask us to delete it, you may no longer be able to access our services.

    In terms of the legal bases for using your personal information, we have set out below an explanation of the types of legal bases and then set these out in the table against each different use of personal information: 

    (h)                in some circumstances, we rely on your consent. For example, we rely on your express consent to send you Job Alerts via e-mail (we obtain this when you sign up for Job Alerts) If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by contacting us at [email protected]   and we will stop doing so. However, if you withdraw your consent, this may impact the ability for us to be able to provide our services to you;

    (i)                   our use of your personal information is necessary to perform our obligations under any contract with you (for example, to comply with our contract to provide services to you or a third party authorised by you; or

    (j)                   where neither (a) nor (b) apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others. Our legitimate interests are to:

    (i)                   operate our website and ensure the security and integrity of our services;
    (ii)                 carry out marketing, market research and business development;
    (iii)                use data analytics to understand our Users behaviour, activities, preferences and needs (including to send you more relevant Job Alerts);
    (iv)               To make suggestions and recommendations to you about services that may be of interest to you.
    (v)                 handling user contacts, queries, complaints or disputes; and
    (vi)               for internal administrative purposes.

    Visitors to our website

    Purpose

    Type of Data

    Legal Basis

    To allow you to access and use our website.

    Technical Data

    Usage Data

    Marketing and Communications Data

    Our legitimate interests to understand how individuals use our services, to develop our services and grow our business.

    To receive enquiries from you through our website about our business including advertising and partnership opportunities.

    Identity Data

    Technical Data

    Marketing and Communications Data

    Our legitimate interests in handling user contacts, queries, complaints or disputes

    For improvement and maintenance of our website and to provide technical support for our website.

    Technical Data

    Usage Data

    Our legitimate interests in operating our website and ensure the security and integrity of our services

    To ensure the security of our website.

    Technical Data

    Usage Data

    Our legitimate interests in operating our website and ensure the security and integrity of our services

    To recognise you when you return to our website,  to store information about your preferences, and to allow us to customise the website according to your individual interests.

    Technical Data

    Identity Data

    Usage Data

    Our legitimate interests in operating our website

    To provide targeted advertising (including Job Alerts) to you based on personal information we collect from you, including but not limited to your browsing history and preferences. This may include displaying Job Listings provided by our Advertisers and Partners that are relevant to your interests. We may use cookies or similar technologies to collect this information and deliver targeted adverts. You have the right to opt-out of targeted advertising by adjusting your browser settings or contacting us directly.

    Technical Data

    Identity Data

    Usage Data

    Your consent to the setting of cookies

    Our legitimate interests of  making suggestions and recommendations to you about services that may be of interest to you

    To evaluate your visit to the website and prepare reports or compile statistics to understand the type of people who use our website, how they use our website and to make our website more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected.

    Technical Data

    Identity Data

    Usage Data

    Your consent to the setting of cookies

    Our legitimate interests of using data analytics to understand our Users behaviour, activities, preferences and needs;

    To send you information about changes to our policies including our cookies policy, terms of use and privacy policies.

    Contact Data

    Identity Data

    Our legitimate interests in operating our website and complying with any legal requirements to provide transparent information to our Users.

     

    Job Seekers

    Purpose

    Type of Data

    Legal Basis

    To allow you to access and use our website including providing you with tailored Job Listings].

    Technical Data

    Usage Data

    Marketing and Communications Data

    Identity Data

    Job Preferences

    Contact Data

    Your consent.

    Our legitimate interests.

    To provide targeted advertising (including Job Alerts) to you based on personal information we collect from you, including but not limited to your browsing history and preferences. This may include displaying Job employment advertisements provided by our Advertisers and Partners that are relevant to your interests. We may use cookies or similar technologies to collect this information and deliver targeted adverts. You have the right to opt-out of targeted advertising by adjusting your browser settings or contacting us directly.

    Technical Data

    Usage Data

    Identity Data

    Your consent.

    Our legitimate interests.

    To send you information about changes to our policies including our cookies policy, terms of use and privacy policies.

    Contact Data

    Identity Data

    Our legitimate interests in operating our website and complying with any legal requirements to provide transparent information to our Users.

     

    Partners

    Purpose

    Type of Data

    Legal Basis

    To provide you with the Services requested. including verifying and making payments.

    Identity Data

    Contact Data

    Financial Data

    Processing is necessary for the performance of our contract with you.

    To send you information about changes to our policies including our cookies policy, terms of use and privacy policies.

    Contact Data

    Identity Data

    Our legitimate interests in operating our website and complying with any legal requirements to provide transparent information to our Users.

     

    Prospective Partners

    Purpose

    Type of Data

    Legal Basis

    To communicate with you about our services.

    Identity Data

    Contact Data

    Marketing and Communications

    Our legitimate interests in developing our services and grow our business.

    To receive enquiries from you through our website about our business including advertising and partnership opportunities.

    Identity Data

    Technical Data

    Marketing and Communications Data

    Our legitimate interests in handling user contacts, queries, complaints or disputes

    To send you information about changes to our policies including our cookies policy, terms of use and privacy policies

    Contact Data

    Identity Data

    Our legitimate interests in operating our website and complying with any legal requirements to provide transparent information to our Users.

    2.1               Whatever our relationship with you is, we may also collect, use and store your personal information for the following additional reasons:

    (a)                to deal with any enquiries or issues you have about how we collect, store and use your personal information, or any requests made by you for a copy of the information we hold about you.  If we do not have a contract with you, we may process your personal information for these purposes where it is in our legitimate interests to do so;

    (b)                for internal corporate reporting, business administration, ensuring adequate insurance coverage for our business, ensuring the security of company facilities, research and development, and to identify and implement business efficiencies.  We may process your personal information for these purposes where it is in our legitimate interests to do so;

    (c)                 to comply with any procedures, laws and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so; and

    (d)                to establish, exercise or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so;

    2.2               Cookies and similar technologies

    (i)                   Some pages on our website use cookies, beacons, tags and scripts which are small files placed on your internet browser when you visit our website. We use cookies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. 
    (ii)                 Where we use cookies on our website, you may block these at any time, except where we have identified that those cookies are "required" or "strictly necessary" for us to provide our website and Services. To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies or you can change your cookie preferences by clicking the "cookies preferences" pop up on our website. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website or to use all the functionality provided through our website.

    3.                   How and why we share your personal information with others

    3.1               We will share your personal information with the following third parties or categories of third parties:

    (a)                service providers who assist us with providing our services and running our website;

    (b)                our Partners; with your consent or where permitted by law, we may share your personal information with our trusted Partners for targeted advertising purposes. This allows us to provide you with relevant Job Alerts and customised content based on your interests, preferences, and browsing history; and

    (c)                 analytics and search engine providers that assist us in the improvement and optimisation of our website.

    3.2               We will also disclose your personal information to third parties:

    (a)                where it is in our legitimate interests to do so to run, grow and develop our business;

    (b)                if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements or prevent illegal activity;

    (c)                 in order to enforce or apply our terms of use for customers or any other agreement or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity; or

    (d)                to protect our rights, property, the safety of our staff, our users or other persons. This may include exchanging personal information with other organisations for the purposes of fraud protection.

    3.3               We may also disclose and use anonymised, aggregated reporting and statistics about users of our website or services for the purpose of internal and for our marketing and promotion purposes. None of these anonymised, aggregated reports or statistics will enable our users to be personally identified.

    3.4               Save as expressly detailed above, we will never share, sell or rent any of your personal information to any third party without notifying you and, where necessary, obtaining your consent. If you have given your consent for us to use your personal information in a particular way, but later change your mind, you should contact us and we will stop doing so.

    4.                   How long we store your personal information

    We keep your personal information for no longer than necessary for the purposes for which the personal information is processed.  The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.

    5.                   Your rights

    5.1               You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please contact us via privacy@myjobhelper.co.uk or our UK representative, Prighter Group by visiting the following website: https://prighter.com/q/17162982 You have the following rights:

    (a)                Right of access.  You have a right of access to any personal information we hold about you.  You can ask us for a copy of your personal information; confirmation as to whether your personal information is being used by us; details about how and why it is being used; and details of the safeguards which are in place if we transfer your information outside of the United Kingdom.

    (b)                Right to update your information.  You have a right to request an update to any of your personal information which is out of date or incorrect.

    (c)                 Right to delete your information.  You have a right to ask us to delete any personal information which we are holding about you in certain specific circumstances.  We will pass your request onto other recipients of your personal information unless that is impossible or involves disproportionate effort. 

    (d)                Right to restrict use of your information: You have a right to ask us to restrict the way that we process your personal information in certain specific circumstances.  We will pass your request onto other recipients of your personal information unless that is impossible or involves disproportionate effort. 

    (e)                Right to stop marketing: You have a right to ask us to stop using your personal information for direct marketing purposes.  If you exercise this right, we will stop using your personal information for this purpose.

    (f)                  Right to data portability: You have a right to ask us to provide your personal information to a third party provider of services. This right only applies where we use your personal information on the basis of your consent or performance of a contract; and where our use of your information is carried out by automated means.

    (g)                Right to object.  You have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person's legitimate interest. 

    5.2               We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims. 

    5.3               If an exception applies, we will tell you this when responding to your request.  We may request you provide us with information necessary to confirm your identity before responding to any request you make. 

    6.                   Children

    6.1               Our website and services are not directed at those under the age of 18 and we do not knowingly collect any personal information from children. 

    6.2               If you are a child and we learn that we have inadvertently obtained personal information from you from our websites, or from any other source, then we will delete that information as soon as possible.

    7.                   Marketing

    7.1               We may collect and use your personal information for undertaking marketing by email

    7.2               We may send you certain marketing communications (including electronic marketing communications) if it is in our legitimate interests to do so for marketing and business development purposes or, if you are a sole trader or a non-limited liability partnership if you have consented to receive such electronic marketing information.

    7.3               However, we will always obtain your consent to direct marketing communications where we are required to do so by law and if we intend to disclose your personal information to any third party for such marketing. 

    7.4               If you wish to stop receiving marketing communications, you can contact us by email at privacy@myjobhelper.co.uk.

    1.                    Where we may transfer your personal information
      1.                We are a company based in the United States and we work with Partners and third parties across the world to provide our services, as a result, personal information you supply to us may be transferred outside of the UK. If we transfer any personal information about you to any third party entity in a non-UK and non-EEA country, we will take appropriate measures to ensure that we and any recipient protect your personal information adequately in accordance with this privacy policy.  These measures may include the following:

    (a)                ensuring that there is an adequacy decision by the UK Government in the case of transfers to a third party outside of the UK, which means that the recipient country is deemed to provide adequate protection for such personal information; or

    (b)                Where there is no adequacy decision in place, we may transfer your personal information to another country (including the US), we shall ensure that we only transfer your personal information to another country where we are satisfied that the transfer complies with UK data protection law and that appropriate safeguards are in place, these include the ability for users to enforce their rights and have effective legal remedies. These safeguards will afford at the very least the minimum protections required by the standard model contractual arrangements ("SCC's") (which have been approved by the European Commission) and the UK International Data Transfer Agreement.

    1.                Further details on the steps we take to protect your personal information, in these cases is available from us on request by contacting us by email at privacy@myjobhelper.co.uk at any time.

    9.                   Risks and how we keep your personal information secure

    9.1               The main risk of our processing of your personal information is if it is lost, stolen or misused.  This could lead to your personal information being in the hands of someone else who may use it fraudulently or make public, information that you would prefer to keep private.

    9.2               For this reason we are committed to protecting your personal information from loss, theft and misuse.  We take all reasonable precautions to safeguard the confidentiality of your personal information, including through use of appropriate organisational and technical measures.

    9.3               In the course of provision of your personal information to us, your personal information may be transferred over the internet.  Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our website and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.

    10.               Links to other websites

    Our website may contain hyperlinks to websites (including to those of our Partners that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators. This privacy policy only applies to the personal information that we collect or which we receive from third party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.

    11.               Changes to our privacy policy

    We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by post or email. Please check back frequently to see any updates or changes to our privacy policy.

    12.               Further questions and how to make a complain

    12.1           If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact privacy@myjobhelper.co.uk or our UK representative by accessing this website. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.

    12.2           You may also make a complaint to the Information Commissioner's Office (ICO).  Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.

    The practices described in this privacy policy statement are current as of 4/17/24.